Week 8 Blog Post
This week i decided to read 9 Ways to Quickly Improve Your Writing Skills as a Software Tester by Renuka K.
As a newcomer to the world of software testing this article seemed extremely interesting to me. The article begins by talking about business communication.
Here are a few definitions from the article that are relevant to the overall message of the article.
Communication: “Communication is a two-way mutual process where one person conveys his or her ideas or messages to the other person. The other person then provides feedback.”
Written Communication: “A way to convey your thoughts or messages using written words or symbols. In case of written communication, the medium is anything that supports writing, like Blogs / Reports / Memos or mail.”
Business Communication: “One of the types of written communication happening in organizations. Written or Business communication can be further divided into Formal and Informal Communication.”
Business Communication can be further divided into informal and formal. Informal is communication that is professional in nature but does not need to be formal. An example would be an email to another person in your department.
Formal business communication: “A way of communicating with the help of written records which are official and professional.”
An example of formal communication is Test Documents or an email to a client regarding the Testing or another process. Formal Business communication can be further divided into internal and external. Internal would of course be within the organization while external would be between the testing team and the client. Communication in all of it’s forms is extremely important. An example of why written communication is important for QA engineers begins with writing a resume and ends with all kinds of testing documentation.
Communication skills can have a profound effect on your career in a number of ways. It helps you get a job or promotion, increases trustworthiness, builds confidence, and enhances relationships.
Now that the article has outlined communication and why it is important to a QA engineer, they go through some ways that one can improve your writing skills.
- “Always keep in mind the purpose of writing: “
This discusses thinking about what you want your writing to accomplish before you begin writing. Then making sure by the end you achieve these goals through your writing, as well as using diagrams and examples.
2. “Know your Audience”
By knowing your audience you can specifically tailor your writing so that is suits your audience perfectly.
3. “Read Read Read”
Reading is a good way to increase your vocabulary. Reading the types of documents that you will be writing can help you to gather ideas regarding the topic and ways to organize your information.
4. “Formatting your work”
A good format invites readers and gets them interested in what you have written. It organizes information in a way that is easy to read and understand. They suggest the use of graphs and say that you should limit the use of Bold or colored letters.
5. “Keep it simple and easy to understand”
They discuss things such as a logical flow, keeping writing focused, keeping sentences and paragraphs short and clear and using simple words.
6. “Active vs Passive Style”
They suggest using an active voice instead of a passive one. A passive voice can lead to longer sentences and error in the structure of the writing.
7. “Make it grammatically correct”
This seems easy enough however making errors in grammar is very common and can cause a lot of confusion for the reader.
8. “Review and Edit”
This is the most stressed part of any type of writing. Always review and edit your work no matter how small or trivial it may be.
9. “Practice it every day”
With any type of skill practice is the most important thing. In order to get better you need to make it a daily ritual and improve improve daily. Even if you only write a few sentences every day.
Here are a few other articles that i found interesting:
http://curioustester.blogspot.com/2016/10/microinteractions-designing-little_28.html
From the blog CS@Worcester – Computer Science Journal by jtassone93 and used with permission of the author. All other rights reserved by the author.