For this week’s blog, I will be talking about our second sprint working on the open source food pantry project. This sprint was a bit unique as to the first one since it is mostly about communicating with the customer.
In this sprint, I learned a lot about the communication between us, the developers, and the customer. I learned that it is not a simple process. At first, I thought that it would just be a simple interaction, they give us what they want or how it should look like, and then we try to create it and meet their demands. But that is not how it goes at all. There was a lot of interaction that we needed to do since the customer does not know what they really wanted. There is also the issue of communication. Most of the time, it is hard to get hold of the customer and we have to wait for them to respond to us before we could even move on with what we are doing. I also learned that starting a new project is like an open-ended question. while planning on this project and asking the customer questions as to what they want, it just seems like they do not really know what they want.
During this sprint, we have decided to change our focus from making the foodsaver REST API onto making the food pantry software since the other team has already made it. This sprint was mostly about communicating with our customers. The first meeting with the customer is with Serena. Serena works on Thea’s food pantry and knows how the pantry operates. During the interview, we asked how the pantry operates. They have a google form that is filled out once by every student that goes there. It asks about the number of people in their household, their income level( whether they qualify or not), and what kind of help or services they are already receiving. If they already filled out the form, they only need to swipe their card preferably but for now, they just take note of the student’s ID number. Then they weigh the items that are being taken by the student and record it. They only keep track of how much weight is taken and how much weight is left on the pantry.
The second meeting that we had was with Joanne, she has been helping guide the student-led-food-pantry initiative. Before our meeting with her, we tried to come up with questions to ask. Most of the questions we came up with was just a clarification on the information we got on the first meeting. In our meeting with Joanne, we asked her again about the forms and what kind of information they are storing. Since they cannot give us private information, we asked if she could just blur out the pieces of information and leave the column headers. This meeting was mostly trying to learn what the food pantry does and how they get food in and out. This meeting also opened the topic with the one card system and how they want it to show information about the student once they swipe.
From the blog cs-wsu – Computer Science by csrenz and used with permission of the author. All other rights reserved by the author.
