What is documentation in computer science? So, documentation in computer science is the information that helps describe the product to the people who deploy, develop, and use it. This includes technical manuals and online materials, documentation sometimes refers to source information about the product discussed in code comments, design documentation, and session notes. Documentation is a way for programmers to describe their products and the process they use to create them in formal writing. Usually with early programmers, they would use notes and comments, but as programming got more complicated technical writers took over the documentation process. Documentation shows what software developers did when making the software and what users and IT staff must do when deploying and using it. Documentation is usually included in the software user interface as comments and helps the process of documentation. The information is usually divided into categories that include Evaluating, planning, using, maintaining, and installing.
So why is documentation so important? The reason why it’s important is because it provides information about a software program for everyone involved in the process of making it, developing it, and using it. Documentation records the development process and assists in basic tasks like troubleshooting and installation. With good documentation, it helps get the users familiar with the software and its features. Documentation can have a significant role in driving user acceptance. It also can reduce the burden of support teams, because it gives users the power to troubleshoot issues. Software documentation can be a living document that is updated over the software development life. The use and communication of documentation encourage users to provide developers with information on problems users have with the software and what other features they need. Developers can respond with software updates, improving their customer satisfaction and the user’s experience.
There are two types of software documentation, internal and external. Internal documentation is used inside the company, it usually includes administrative documentation and developer documentation. Administrative documentation is a high-level administrative guideline, roadmaps, and product requirements for the software development team and project managers. Development documentation provides instructions to developers for building the software and guides them through the development process. It needs the required documents, which describe how the software should perform when tested. External software documentation helps provide IT managers and end users with information on how to deploy and use the software, It usually includes end-user documentation, enterprise user documentation, and just-in-time documentation. End-user documentation gives users basic instructions on how to use, install, and troubleshoot the software. Enterprise documentation usually has documentation for IT staff who deploy the software across the enterprise. Just-in-time documentation provides end users with support documentation at the exact time they will need it. Documentation is important because it helps keep track of all the work that was done with the software and gets updated when any changes are made. It helps developers and users get to know the software better and have a clear understanding of the code.
https://www.geeksforgeeks.org/overview-software-documentation/
From the blog CS@Worcester – Kaylene Noel's Blog by Kaylene Noel and used with permission of the author. All other rights reserved by the author.