Hello everyone, and welcome to my latest and most likely my last blog entry of the semester!
For this week’s self-directed professional development, I read “The Ultimate Software Maintenance Guide” from Mayura Consultancy Services. This article offers a thorough, business‑oriented perspective on software maintenance, covering everything from types of maintenance to common challenges, processes, and best practices. It helped me prepare mentally and technically for the maintenance project I’m about to begin at The Hanover Insurance.
Summary of the Article
The Mayura Consultancy guide begins by defining software maintenance as a continuous process of modifying and updating software to correct defects, improve performance, and adapt to changing business needs.
It breaks down four main types of maintenance:
- Preventive maintenance – proactively identifying and resolving potential issues before they escalate.
- Corrective maintenance – fixing bugs and defects reported in production.
- Adaptive maintenance – adjusting the software to work with new operating systems, regulations, or business requirements.
- Perfective maintenance – enhancing performance or usability, or adding new features.
The article also outlines the key challenges maintenance teams face: dealing with legacy code, managing complexity, controlling costs, and allocating time. It spells out a maintenance process that includes issue identification, evaluation, planning, implementation, testing, and deployment.
Mayura then describes four maintenance models—like the Quick-Fix Model, Iterative Enhancement, Reuse-Oriented, and Boehm’s Model—each suited for different business contexts. The article finally offers best practices, which include maintaining documentation, collecting and analyzing data, performing regular testing, monitoring performance, and sharing knowledge within the team. They close by discussing the benefits of maintenance: extended software lifespan, better security, cost savings, and increased user satisfaction.
Why I Chose This Resource
I selected this article because I’m about to begin my first maintenance project at The Hanover Insurance Group. Knowing effective maintenance practices will be crucial as I work on updating and sustaining existing software. This piece from Mayura Consultancy provides both a high-level strategic vision and practical, actionable steps — exactly what I need for a professional maintenance context.
Also, in my software engineering classes, we emphasize design, clean code, and testing. This article helped me see how those principles carry over into maintenance: not just writing code once, but caring for it over time.
Personal Reflections: What I Learned and How It Connects to Class
This article emphasized to me that software maintenance is not just reactive — it’s a proactive, vital phase in the software lifecycle. From class, I understood design patterns and modular structures, but Mayura’s guide made me realize that those good design decisions pay dividends later, when maintenance is needed.
The breakdown of different maintenance types (preventive, adaptive, etc.) was especially eye-opening. It taught me to think about maintenance not only as bug-fixing but also as a strategic activity that aligns with business change.
I was particularly struck by how essential good documentation is. In class, we talk about commenting code and writing clear functions — but in maintenance, that clarity supports future developers and reduces downtime.
Application to My Future Practice
In my maintenance work, I plan to:
- Use Mayura’s structured maintenance process (identification → planning → implementation → testing → deployment) whenever I handle a bug or feature update.
- Prioritize preventive maintenance so I’m not always on the back foot.
- Keep documentation up to date — not just in code, but in architecture, logs, and change-tracking.
- Advocate for regular testing cycles (unit, regression) and performance monitoring.
- Share my learnings with teammates, so we maintain a shared, growing knowledge base.
Citation / Link
Rao, Ashwin Kumar. “The Ultimate Software Maintenance Guide: Tips, Tricks, and Best Practices.” Mayura Consultancy Services, updated November 1, 2025. Available online: https://www.mayuraconsultancy.com/blog/ultimate-guide-to-software-maintenance
From the blog Rick’s Software Journal by RickDjouwe1 and used with permission of the author. All other rights reserved by the author.




